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Privacy Policy

Last Updated: June 14, 2026

At knewplace, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and our website.

1. Information We Collect

We collect information to provide a better, more customized urban exploration experience. This includes:

  • Location Information: With your permission, we collect real-time geographic location data to display interactive maps, route directions, and nearby events or places.
  • Usage Data: We may collect data on how you interact with the app, such as pages viewed, search terms, and customized itineraries created.
  • Device Information: We collect details about the device you use to access our services, including hardware model, operating system version, and unique device identifiers.

2. How We Use Your Information

The information we collect is utilized to:

  • Provide, maintain, and improve our mapping and planning features.
  • Personalize your app experience by suggesting relevant spots and activities.
  • Respond to support queries and debug technical issues.
  • Comply with legal obligations and safeguard our terms of service.

3. Data Security

We implement standard, industry-recognized administrative, technical, and physical security measures to protect your personal data. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.

4. Data Deletion and Retention

We keep your location and preference data only for as long as necessary to perform the requested service. If you wish to delete your data or account, you can do so in-app (Settings > Profile > Delete Account) or request deletion via the Support Form on our website. Upon request, all personal data will be permanently purged within 48 hours.

5. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

6. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@knewplace.com.